Withdrawal Notice

Name

Email address

Order number

Product / Products

Note

Bank account number for the refund

Photo

Returns

The purchased product does not meet your expectations?

You may withdraw from your purchase without giving any reason within the following period:

within 14 days of receipt of the product,
in the case of multiple products, within 14 days of receipt of the last product from the courier service.

To comply with the withdrawal period, it is sufficient to declare your withdrawal or to deliver the product on time.

You may notify us of your intention to cancel in writing by:

by completing and submitting the “Withdrawal from the Contract” form (https://mathezsoka.com/en/Withdrawal_Notice)
via email sent to zsoka@mathezsoka.com, or
by mail to Máthé Erzsébet, 1125 Budapest, Nógrádi utca 11, ground floor, apt. 1.

The product can be easily returned in two ways:

in the product's shipping packaging, redirected to the sender's address: Máthé Erzsébet 1125 Budapest, Nógrádi utca 11.fszt.1.
in person to the service provider's address: Máthé Erzsébet 1125 Budapest, Nógrádi utca 11.fszt.1.

The buyer is obliged to bear the direct cost of returning the product, and is not liable for any other costs. However, the buyer is responsible for any depreciation resulting from use exceeding the use necessary to establish the nature, properties and operation of the product. If the product is not returned within 14 days of the declaration of withdrawal, or the buyer does not provide credible evidence that the product was mailed, the Service Provider may withhold the amount to be refunded until the earlier of the two dates.

In the event of withdrawal by the consumer, the Service Provider undertakes to refund the amount paid as consideration in the following ways, to which the Consumer expressly consents by accepting these GTC.

Bank transfer

If you would still prefer to fill out the withdrawal form on paper, you can find it here in PDF format